Removing Cached SCSM Console View

It was a dark and stormy night. A man, seemingly like any other man, sat down and launched the SCSM console locally. However, he was not an ordinary man and this was not an ordinary night. You see, he was a victim of the “Corrupted Cached View Curse” and whenever he opens a ticket assigned to him, the tasks are all collapsed like so:

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What a nightmare! His life has changed forever! Or, has it?

Luckily, a hero enters the room. This beautiful man in tight, powder blue spandex is Registry Man.

“Fear not,” he yelled, “for I am Registry Man. Simply delete the following key (after backing it up, of course) to fix your issues.”

Scared, the man calmly asked Registry Man to stop yelling…it wasn’t making the issue any easier. He then closed the console and deleted everything UNDER HKEY_CURRENT_USER\Software\Microsoft\System Center\2010\Service Manager:

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Once he launched the console again, he had to reconnect to the management server…a small price to pay for the convenience of a refreshed console view:

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“Thanks, Registry Man!” said the citizen. But Registry Man was nowhere to be found, as he was off attacking corruption in other workstations.

What a true hero and fashion genius.

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